EN/   DA/
To gain full access to our webshop, find our entire product range and see our prices, you need to be logged in.
Log in to your account here or sign up as a customer here.

Electronic HP Care Pack

Electronic HP Care Pack Advanced Unit Exchange Hardware Support - Extended service agreement - replacement - 3 years - shipment - business hours - response time: NBD - for HP Thunderbolt Dock 230W G2, Travel Hub G2, USB-C Dock G5; Elite USB-C Hub
The Electronic HP Care Pack Services (e-Care Pack) capability allows you to order, receive, update, and activate a wide range of valuable HP Care Pack Services over the Internet. Administered through the HP Services Network (CSN), it is a fast and simple process that enables immediate registration and service activation.
  • Product no 988243806

    Model UC296E

    EAN 4053162117389

    Brand Hewlett-Packard

    Weight 1 kg

Product Description Electronic HP Care Pack Advanced Unit Exchange Hardware Support - extended service agreement - 3 years - shipment
Type Extended service agreement
Service Included Replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 3 years
Response Time Next business day
Service Availability Business hours
Designed For HP 3005pr USB3, Thunderbolt Dock 230W G2, Thunderbolt Dock G2, Travel Dock, Travel Hub G2, Universal, USB-C Dock G4, USB-C Dock G5, USB-C mini Dock, USB-C Universal Dock, USB-C Universal Dock Non Flash; Elite 90, USB-C Dock G3, USB-C Docking Station, USB-C Hub; ProBook 640 G3, 650 G3; ZBook 15 G4
General
Service Included Replacement
Location Shipment
Return Shipment At manufacturer expense
Full Contract Period 3 years
Response Time Next business day
Service Availability Business hours
Details
Service & Support Extended service agreement - replacement - 3 years - shipment - response time: NBD - availability: business hours
Technical support - phone consulting - 3 years - availability: 9 hours a day / Monday-Friday
Technical support - remote diagnosis - 3 years - availability: 9 hours a day / Monday-Friday
Technical support - web knowledge base access - 3 years
New releases update - 3 years
Compatibility Information
Designed For Compaq Advanced Port Replicator 1.2
HP 2012 120W Advanced Docking Station, 2012 230W Advanced Docking Station, 2012 230W Docking Station, 2012 90W Docking Station, 230W Docking Station, 2570p Docking Station, 3001pr USB 3.0 Port Replicator, 3005pr USB 3.0 Port Replicator, 3005pr USB3 Port Replicator, 90W Docking Station, Advanced Wireless Docking Station, Desk Dock, Elite 65W Thunderbolt 3 Dock, ElitePad Docking Station, Portable Tablet Dock, Pro Tablet Mobile Retail Charging Dock, Retail Expansion Dock, Thunderbolt Dock 230W G2 w/ Combo Cable, Thunderbolt Dock G2, Thunderbolt Dock G2 with Audio Module, Travel Dock, Travel Hub, Travel Hub G2, UltraSlim Docking Station, UltraSlim Docking Station 2013, Universal, USB 3.0 Universal Port Replicator, USB Travel Dock, USB-C Dock G4, USB-C Dock G5, USB-C mini Dock, USB-C Travel Dock, USB-C Universal Dock, USB-C Universal Dock Non Flash
HP Elite 90W Thunderbolt 3 Dock, USB-C Dock G3, USB-C Docking Station, USB-C Docking Station G2, USB-C Hub
HP EliteBook 820 G3, 840 G3
HP ProBook 640 G1, 640 G2, 640 G3, 645 G1, 645 G2, 650 G1, 650 G2, 650 G3
HP ZBook 14 G2 Mobile Workstation, 15 G2 Mobile Workstation, 15 G3 Mobile Workstation, 15 G4 Mobile Workstation, 15 Mobile Workstation, 15u G3 Mobile Workstation, 17 G2 Mobile Workstation, 17 G3 Mobile Workstation, Studio G3 Mobile Workstation
HP ZBook Dock Thunderbolt 3, with Thunderbolt 3
HP Compaq 6910p
HP Compaq Business Notebook nc2400, nc4010, nc4200, nc6000, nc6120, nc6320, nx7300, nx7400
HP Compaq Mobile Workstation 8510w
HP Compaq Tablet PC tc4400

Du får en ombytningsenhed næste hverdag

HP sørger for hurtig udskiftning af den defekte hardwareenhed dagen efter den går ned, hvis ikke problemet kan løses på afstand.

Et nemt og omkostningsbesparende alternativ til hardware reparationer af virksomhedens HP-produkter på stedet. Gælder i 4 år. HP external Monitor er ikke inkluderet.

Forøg forrentningen af investeringerne i HP-hardware, og få ro i sindet. Jo længere serviceplan du vælger, jo mere pålidelig support kan du forvente fra HP.

Fragtomkostningerne betales af HP

HP leverer emballage til forsendelse af det defekte produkt og betaler fragtomkostningerne begge veje.

Økonomisk og pålidelig løsning

HP's hardwareservice næste hverdag med hurtig ombytning er et praktisk og økonomisk alternativ til support på stedet og leverer hurtig og pålidelig ombytningsservice til berettigede produkter.

Send en E-mail til vores support
Før køb: salg@dcs.dk
Efter køb: support@dcs.dk

RMA

Hvis du har købt en vare hos os, som mod forventning er defekt og du ønsker at reklamere over den, skal vi have den ind til vores tekniske afdeling for undersøgelse, før afhjælpning kan foretages. Vores reklamationsbehandlingstid er normalt 2-14 dage. Ved udgåede modeller tages forbehold for at producenten / vores leverandør, ikke kan overholde vores normale reklamationstid.

Er varen fejlbehæftet og overholder vores reklamations-bestemmelser, skal der oprettes en RMA-sag i vores RMA-system på https://dev.dcs.dk/en/profile/rma/.

Har du spørgsmål vedr. RMA oprettelse, bedes du sende en mail, direkte til vores RMA afdeling: rma@dcs.dk