ProSupport tilbyder 24x7 prioritetsadgang til teknikere, onsite-service efter fjerndiagnosticering og SupportAssist-teknologi med automatisk problemregistrering og advarsler. Lad Dell hjælpe med at reducere eventuel nedetid.
Product no 998145250
Model VN5M5_1CR4PS
Brand
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Weight kg
Type | Support opgradering |
Service inkluderet | Reservedele og arbejdskraft |
Placering | On-site |
Totale kontraktperiode | 4 år |
Svartid | Næste forretningsdag |
Servicen er åben | 10 timer om dagen/ 5 dage om ugen |
Designet for | Vostro 16 5630, 16 5635, 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590 |
General | |
---|---|
Full Contract Period | 4 years |
Location | On-site |
Response Time | Next business day |
Service Availability | 10 hours a day / 5 days a week |
Service Included | Parts and labor |
Details | |
Service & Support | Extended service agreement - parts and labor - 4 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday | Technical support - phone consulting - 4 years - availability: 24 hours a day / Monday-Sunday | Technical support - |
Compatibility Information | |
Designed For | Dell Vostro 5300, 5301, 5390, 5391, 5401, 5402, 5490, 5501, 5502, 5590 |
What your customers expect from world-class support: | ProSupport |
Technical support the way it works best for them (phone or chat) | Phone 24x7 |
Hardware repair to reduce productivity downtime | Onsite NBD1 |
Direct access to in-region ProSupport experts for hardware and software2 issues | Priority Access |
Command center monitoring for on-time parts and labor delivery | ✓ |
TechDirect is your online portal to connect3 and manage your customers Dell fleet: | ✓ |
| ✓ |
| ✓ |
| ✓ |
| ✓ |