Name: Dell Upgrade from 1Y Basic Onsite to 4Y ProSupport Support opgradering 4år
Brand: Dell
SKU: 1002314517
Availability: LimitedAvailability

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Specifications

Dell Upgrade from 1Y Basic Onsite to 4Y ProSupport - Support opgradering - reservedele og arbejdskraft - 4 år - on-site - 10x5 - responstid: NBD - for Inspiron 24 5415 AIO, 24 5420 All-in-One, 3020, 3030

Opgrader fra 1Y Basic Onsite til 4Y ProSupport for at forbedre de supporttjenester, der er tilgængelige for Dell-produkter. Denne udvidede serviceaftale strækker sig over fire år og giver dækning med dele og arbejdskraft inkluderet. Kunder kan nyde godt af svartider næste arbejdsdag, hvilket sikrer hurtige løsninger på eventuelle problemer, der opstår.

Product no 1002314517

Model PDL3_1OS4PS

Brand
Go to brand's website

Weight kg
Product information and specifications are guiding only. Without notice, these can be subject to change by the manufacturer. This applies for product images as well.

Produktbeskrivelse	Dell Upgrade from 1Y Basic Onsite to 4Y ProSupport - support opgradering - 4 år - on-site
Type	Support opgradering
Service inkluderet	Reservedele og arbejdskraft
Placering	On-site
Totale kontraktperiode	4 år
Svartid	Næste forretningsdag
Servicen er åben	10 timer om dagen/ 5 dage om ugen
Udstyrsklasse	Desktops
Designet for	Inspiron 24 5415 AIO, 24 5420 All-in-One, 3020, 3030

Dækning

Denne udvidede serviceaftale giver dækning for reservedele og arbejdskraft og sikrer, at kunderne har den nødvendige støtte til reparationer og vedligeholdelse over en fireårig periode.

Assistance

Med responstid næste arbejdsdag kan kunderne forvente hurtig handling for at løse serviceproblemer, minimere nedetid og opretholde produktiviteten.

Muligheder for rådgivning

Denne plan omfatter servicekanaler som telefon- og e-mailrådgivning, så kunderne nemt kan få ekspertrådgivning og hjælp.

Selvbetjeningsressourcer

Adgang til en vidensbase på nettet og onlinesupport giver kunderne mulighed for at finde løsninger på egen hånd, hvilket forbedrer deres samlede supportoplevelse.

Åbningstider for service

Servicetilgængelighed på 10 timer om dagen, mandag til fredag, sikrer, at hjælpen er let tilgængelig, når der er brug for den, og understøtter forretningsdriften effektivt.

Your IT solution provider and Dell Technologies have you covered with ProSupport Suite for PCs for all your customers.

Enhance your own value proposition; identify opportunities for more business; help your customers avoid IT downtime and improve their end-user experience.
Many IT issues are related to software. A base warranty does not cover software-related issues. Dell recommends ProSupport Suite for PCs for the right level of coverage.

How does ProSupport Suite for PCs solve real business problems?

When an entire PC fleet needs an urgent driver update: The required update can be deployed fleet wide from a single management system. The result: Reduced IT time spent patching and updating devices, it also eliminates reactive case by case fixes and any associated lost productivity.

Getting the right devices to the right people: Identify usage patterns, such as under or overutilization of PC capabilities, and translate this insight into opportunities for new devices and optimized specifications. The result: End-users have the right devices for their needs, improving employee satisfaction. Also, ensures that businesses are spending money in the right places.

Eliminate calls in the middle of the night from your customers with an emergency: self-healing scripts look to prevent problems before they happen, and access to 24x7 phone support (including on holidays) means that you can rest easy: The result: Reduced End-User downtime; Solution Providers focus on higher value areas and happier customers!

Benefits for Solution Providers who manage their customer's estate.

Capabilities enabled for Solution Providers and end-customers.

Extend your capabilities and reach, and reduce time to fix without additional investment.

Leverage telemetry to identify opportunities for refresh & upsell and a single management platform as a route into offering your own managed services.

You and your end customers can view and manage health, application experience, and security scores, as well as take action across the entire fleet, all from a single portal.

You and your customers maximize speed to resolution with prioritized, non-scripted, in-region 24x7 phone support; next business day onsite support.

Support Service options to complement what you offer to your customers and meet their different requirements.